I do not want to access your company directory. Or your stupid web site. I tried to call an organization in West Virginia and obeyed the prompts, pressing "9" as directed. This got me to one of their offices in OHIO. The woman had never heard of the man I was trying to call. She asked "do you have social media? We're telling people to use that." And this was part of a MAJOR corporation. They can do better.
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